Frequently asked questions
Can't find your answer? Email support@boutiqueflorida.com
Do you offer free shipping?
Yes – standard tracked UPS shipping is free on US orders over $50. For smaller orders, and for Express delivery, the cost is shown at checkout before you pay.
How long does shipping take?
Orders are dispatched within 24–48 hours (business days) and delivered by UPS within 4–7 business days. See our Shipping Policy for details.
Can I return an item if it doesn't fit?
Of course. You have 30 days from delivery to return unworn items for a full refund or exchange. See our Return & Refund Policy.
How do I track my order?
You'll receive a UPS tracking number by email as soon as your order ships. Enter it on our Track Your Order page.
How do I choose the right size?
Every product page has a size guide with an inches / cm switch. Between sizes? We recommend sizing up for a relaxed fit.
Is my payment secure?
Yes. Checkout runs on Shopify with SSL encryption – we never see or store your card details.
Can I cancel or change my order?
Orders can be cancelled or changed within 24 hours of purchase – email support@boutiqueflorida.com with your order number. After that your order may already be on its way, but you can still return it within 30 days.
How can I contact you?
Email support@boutiqueflorida.com or call +1 (661) 239-7388. Customer service hours (EST): Monday–Friday 9:00 AM – 5:00 PM, Saturday & Sunday 10:00 AM – 3:00 PM.

